Selected experience of our leadership

Solving complex problems.
Supporting daily operations.

Examples of technology delivery, applied research, and enterprise solution development from the careers of TDTI’s leadership, Dr. Joseph Atalla, President and Chief Researcher, and George Hawat, Cybersecurity Director, addressing data and operational needs across public and private sectors.

Experience that informs TDTI

From institutional needs to systems and insight.

Reliable systems begin with understanding the people, data, and processes that depend on them.

These examples illustrate our leadership’s experience working with agency leadership, operational teams, justice partners, and technical specialists to deliver practical solutions, alongside quantitative research and enterprise solutions for data quality, lineage mapping, and workflow automation.

The examples below describe the public service, professional engagements, independent research, and enterprise solution development of Dr. Atalla and George Hawat. They inform TDTI’s expertise; they are not projects delivered by the Institute.

Research capability in practice

Expertise backed by independent research

TDTI’s expertise is supported by independent empirical research involving federal administrative data, workforce datasets, AI inventories, procurement records, public incident data, and large-scale consumer datasets.

10,000AI evaluation episodes
425,815Federal employees analyzed
3.49MConsumer narratives analyzed
Federal, state Federal, state & municipalamp; municipalAI systems studied

The operational challenge

Justice agencies need timely, dependable information across organizational boundaries. Missing or incomplete adult and juvenile disposition records created labor-intensive follow-up and manual work between Riverside County and the California Department of Justice.

Contribution

Dr. Atalla provided technology leadership and supervision for electronic access to Riverside County’s disposition information. This work brought county data and state justice information needs together through a practical exchange solution. His broader justice information exchange experience also addressed authorized access from desktop computers, mobile devices, and vehicle-based terminals.

The result

The DOJ reported that direct electronic access helped its staff rapidly locate missing and incomplete information, replace manual processes with streamlined automated methods, and improve efficiency at state and local levels.

Documented recognition

March 3, 2011 — Acknowledged by the California Department of Justice, in a letter thanking Dr. Atalla for leadership and supervision in advancing justice information access.

Expertise demonstrated: data interoperability, agency collaboration, information access, and operational modernization.

The operational challenge

Probation departments must manage adult and juvenile cases, supervision, detention, assessments, case plans, documents, and reporting. Disconnected applications make it difficult to maintain consistent records, see the full history of a case, and translate accumulated data into useful assessment and reporting information.

Contribution

Dr. Atalla helped design and deliver an integrated offender case management approach that brought these functions into a unified system. Smart Probation combined technical architecture with probation operations, supporting structured case information, officer caseloads, assessments, case planning, and reporting across agency workflows. George Hawat secured the systems and designed a secure communication protocol within the applications and across the networks.

AI and dynamic risk assessment

Dr. Atalla used artificial intelligence and machine learning to analyze probation data and develop a dynamic recidivism risk assessment. This approach connected case management information with analytical models, allowing risk assessment to reflect evolving data rather than relying solely on a fixed snapshot. The work focused on turning complex records and patterns into information that could support assessment, case review, and supervision planning.

Natural language reporting and recommendations

He also used AI and large language models (LLMs) to generate recommendation reports and develop risk assessment tools. Natural language reporting translated analytical information into readable narratives, connecting data analysis with the written reports used in probation workflows. This work brought together structured case data, machine learning analysis, and language generation to support the preparation of assessment summaries and recommendations.

These capabilities are best presented as decision support for professional review. Generated narratives and recommendations require verification against case records, and risk estimates need validation and monitoring for accuracy and fairness before operational reliance.

The result

The core case management solution was implemented beyond its initial county setting. Smart Probation project materials document use at Monterey County and an improved ability to track and report offender and caseload data in support of evidence-based practice. Alongside this systems delivery, Dr. Atalla’s AI work demonstrates experience connecting data analysis, dynamic assessment, and natural language reporting with the practical needs of justice professionals.

Professional recognition

2009 Certificate of Distinguished Service from the Chief Probation Officers of California. This recognition is presented as an individual professional honor.

Expertise demonstrated: enterprise case management, artificial intelligence, machine learning, dynamic risk assessment, LLM-assisted reporting, workflow design, secure system design, and delivery across jurisdictions.

The operational challenge

Probable cause declarations move between officers, supervisors, and judicial users. A large county needs a consistent way to prepare submissions, route approvals, track status, and support judicial review without losing the history of the process.

Contribution

Dr. Atalla contributed to the design and delivery of the electronic Probable Cause Declaration system, known as ePCD, through the SmartXchange platform customized for Los Angeles County. The county’s ePCD user manual (2014) documents drafting, supervisory approval, court submission, rejection and resubmission, and judicial granting or denial.

The solution used Microsoft .NET and SQL Server, with agency directory authentication, role-based access, attachments, notifications, search, and activity history. It connected law enforcement and judicial users within a shared operational workflow. George Hawat secured the systems and designed a secure communication protocol within the applications and across the networks.

The result

ePCD brought a complex, time-sensitive process into an electronic system designed for routine use across Los Angeles County agencies and the Superior Court. A Sheriff's Department publication dated October 9, 2025 continues to reference ePCD, demonstrating its enduring place in agency operations.

LASD ePCD reference

Expertise demonstrated: workflow automation, identity integration, access controls, secure communications, relational data, and multi-agency system delivery.

The operational challenge

Routine check-ins by people assessed as low risk can consume substantial officer time. Riverside County needed a practical way to capture reporting information while allowing staff to focus attention where direct supervision was most valuable.

Contribution

Dr. Atalla researched and evaluated the operational need, designed a kiosk solution, supported implementation, and worked with state stakeholders on the grant and technical approach. Eligible probationers could report through a kiosk that captured their responses and an updated photograph and integrated the information with case management.

The result

The solution reduced routine administrative work and helped the department use officer time and other resources more effectively. Riverside County Probation’s 2018 newsletter confirms that its Kiosk Reporting Program received the 2011 CSAC Challenge Award. The department’s current website continues to list kiosk reporting locations across the county.

2011 CSAC Challenge Award

Recognition for Riverside County Probation’s Kiosk Reporting Program.

Expertise demonstrated: applied research, grant collaboration, systems design, data capture, integration, and resource efficiency.

The research question

How do telework frequency and perceived organizational support relate to employee engagement, job satisfaction, perceived performance confidence, and perceived innovation? Dr. Joseph Atalla examined these relationships to provide evidence for decisions about flexible work, leadership, and organizational support.

The approach

The quantitative study analyzed 425,815 complete responses from the 2023 Federal Employee Viewpoint Survey. Survey-weighted regression models with agency-clustered robust standard errors examined telework frequency and perceived organizational support together across the four outcomes, accounting for the survey’s weighting and agency grouping.

The principal findings

Perceived organizational support was the strongest and most consistent predictor across all four outcomes. After support was taken into account, telework frequency showed small positive associations with job satisfaction, perceived performance confidence, and perceived innovation. Its association with employee engagement was negligible and not statistically significant.

The findings point to the importance of supportive organizational environments when evaluating flexible work arrangements. They distinguish employees’ reported confidence and perceptions from independently measured productivity or innovation.

From evidence to a practical framework

Dr. Joseph Atalla proposed the Support-Integrated Telework Model (SITM), connecting Work Design Theory, Conservation of Resources Theory, and Social Exchange Theory. The framework places organizational support at the center of understanding telework and employee outcomes, with attention to managerial communication, dependable technology, adequate resources, and job design.

Relevance to the Institute’s mission

This research illustrates how large public datasets can inform leadership and technology decisions. It offers a basis for discussion with public agencies and questions for further study in private sector organizations. It supports TDTI’s interest in research and education that connect reliable data with practical organizational needs.

The study used cross-sectional, self-reported federal employee data. Its findings describe associations rather than causal effects; application to other sectors requires evaluation in those settings. SITM is a proposed framework for further research.

Expertise demonstrated: quantitative research, survey analytics, statistical modeling, workforce technology, and translation of evidence into management insight.

The enterprise challenge

Organizations need to turn complex, disconnected data into information that leaders can understand and act on. That requires dependable analytics, repeatable processing, and a clear connection between AI-generated insights and the data behind them.

Contribution

Dr. Atalla developed the concepts and architecture for DAVE (Data Audit & Validity Engine) and LISA (Lightweight Integration for Smarter Automation) to bring AI-assisted data understanding and automated analytics workflows together. DAVE provides the data quality and lineage foundation for trustworthy analysis; LISA supports the integration, preparation, and calculations that make enterprise data useful. George Hawat secured the systems and designed a secure communication protocol within the applications and across the networks.

AI-assisted analysis and reporting

The solutions are designed to use AI and large language models (LLMs) to interpret metadata, suggest validation rules and data relationships, and explain analytical results in natural language. Automated workflows organize and process data, while readable explanations help analysts and leaders understand quality issues, trace reporting dependencies, and identify questions that require further investigation.

Value for enterprise decisions

Together, DAVE and LISA connect reliable data, repeatable analytics, and AI-assisted interpretation to support informed decisions across public and private sectors. Executable checks, documented lineage, and review of AI-generated suggestions provide a practical basis for evaluating the information behind each insight.

Expertise demonstrated: artificial intelligence, LLM integration, enterprise analytics, workflow automation, secure communications, and trusted data foundations.

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